Full-Time Receptionist/Administrative Assistant
Job Description
Receptionist / Administrative Assistant
The Door Shop | Napa, CA
$23–$26 per hour, based on experience | Full-time | In person
Are you friendly, organized, and someone others can count on? The Door Shop, a provider of windows, doors, and hardware in Napa, is looking for a Receptionist / Administrative Assistant to welcome customers and help keep our front office running smoothly.
You’ll be the first person customers speak with when they call or visit. We’re looking for someone who enjoys helping people, keeps track of details, and follows through—even when the phone rings and a customer walks through the door at the same time.
Schedule
Full-time, 40 paid hours per week:
- Monday: 7:00 a.m.–4:00 p.m.
- Tuesday–Thursday: 7:00 a.m.–5:00 p.m.
- Friday: 7:00 a.m.–noon.
- Closed Saturdays and Sundays.
What you’ll do
- Welcome customers and visitors with a friendly, professional approach.
- Answer incoming calls, take accurate messages, and direct questions to the appropriate team member.
- Respond to emails and help customer requests reach the right person.
- Coordinate appointments and deliveries with customers and staff.
- Enter and update customer information and sales records accurately.
- Handle incoming and outgoing mail, packages, and office supplies.
- Keep the reception area and front office organized and welcoming.
- Assist with daily administrative tasks and paperwork.
What we’re looking for
- Dependability, punctuality, and availability for the schedule listed above.
- Strong customer service and clear verbal and written communication.
- Attention to detail and the ability to manage several tasks while staying organized.
- Good judgment about when to answer a question and when to ask for help.
- Comfort using Microsoft Outlook, Word, and Excel.
- Discretion when handling confidential customer and business information.
- High school diploma or equivalent.
- Previous receptionist, administrative, or customer service experience preferred.
Pay and benefits
- $23–$26 per hour, based on experience.
- Six paid holidays.
- 40 hours of paid sick leave.
- Employer pays 50% of the employee’s medical insurance premium.
- Access to CalSavers retirement savings through employee-funded payroll deductions.
- A positive, supportive work environment.
- Paid vacation is not offered.
Background check
An offer of employment will be contingent upon a background check conducted after a conditional job offer, in accordance with applicable law. Qualified applicants with criminal histories will be considered consistent with the California Fair Chance Act.
