The Assistant Sales Director – CIA Consulting is responsible for developing and delivering programs for a portfolio of clients, both self-cultivated and assigned. These activities include sales of existing products and services, as well as development, enhancement, and sales of new products. The Assistant Sales Director – Consulting is a trusted advisor to a core group of clients, maintaining the relationship through identifying, proposing, and executing on programs that retain and grow these clients. This position also contributes to the strategic direction of CIA Consulting.
Creates project proposals and contracts, project budgets, charters, and other documents and records.
Engages CIA Consulting team with new and existing clients to initiate and plan projects; determines project scope and project resources needed; tracks project detail; controls project costs; evaluates and reports out at project completion.
Establishes the schedule and agenda for CIA Consulting projects and coordinates staffing and logistics with Assistant Director of Operations, and support staff in order to meet the requirements of the project charter or contract.
Establishes, maintains, and directs strategic relationships and alliances with individuals, organizations and corporations to promote and grow the business.
Provides direction and guidance to all stakeholders Assistantd with certification and training programs including operations, customer service and marketing.
Monitors program delivery as appropriate to make adjustments that ensure client satisfaction and operational efficiency.
Prepares and completes action plans for resolution of problems.
Creates digital infrastructure tools to track client satisfaction, budget performance, client inquiries, and resource usage.
Provides direction and guidance to all stakeholders, assisting with client projects; provides mentorship to junior members of the CIA Consulting team.
Ensures the delivery of high quality, efficient and cost effective programs and projects, and provides recommendations for changes to increase the effectiveness of CIA Consulting programs.
Assists in budget development, tracking, and management.
Proposes changes in policy and operations to reflect the needs of the Institute.
Any and all other duties as assigned.
Bachelor’s Degree in relevant field.
Minimum five (5) years sales experience in culinary education, food and beverage or food related areas.
Demonstrated expertise in budget management, facilities management, project management, resource allocation management, campus event management and human resource management.
Minimum seven (7) years’ experience working in a fast-paced multi-project environment.
Budget development and sales team management experience.
Previous culinary, food and beverage or restaurant industry experience.
Ability to work autonomously as needed on all three levels – product development, sales, and execution – while still functioning as part of a larger, cross-functional team. Success will depend on the ability to establish credibility and trust with clients and prospects.
Broad business savvy, with a solid grasp of financial and operating goals. Must have a track record of achieving measurable success for meeting objectives, managing costs and achieving change.
Excellent written, verbal communication and presentation skills required. Must have demonstrated ability in organizational, time management, problem solving and interpersonal skills.
Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously .
Strong analytical, problem-solving and conceptual skills.
Strong computer experience, which must include abilities to work effectively MS Office suite products, i.e. Word, Excel, PowerPoint.
Must be available to work nights and weekends as required due to business needs.
Able to travel overnight frequently within the United States and occassionally internationally due to business needs.
At The Culinary Institute of America, it is important to us that we support our employees with a substantial and meaningful package of benefits. We believe in supporting our employees with benefits to assist with work life balance.
Benefits are offered based on the position type and status. Benefits offered may include;
Medical and prescription drug plan
Dental plan, Vision plan
Insurance: Life, Home, Auto, even Pet!
Short- and long-term disability plans
Generous paid time off programs, including paid holidays
Retirement savings plan 403(b) with company contribution
Employee assistance program
Tuition assistance programs