Critical Intervention Specialist /Case Manager

Location Napa
Date Posted October 2, 2019
Job Type Full-time


The Critical Intervention Specialist (CIS) manages a caseload of clients throughout the Sonoma, Napa, and Solano counties and participates in weekly Clinical and Administrative meetings at our Napa office.

Our ideal candidate would be someone who has already graduated (or at at the tail-end) from the Master's program for Social Work, Psychology, Counseling, Marriage and Family Therapy, or another related field. He/She would be a road warrior; who would have no issues driving in and around the respective coverage area, and responding to hotline calls within the hour. Our ideal candidate would have previous experience advocating, supporting, stabilizing, or working with those with either intellectual and/or developmental disabilities and their inner and outer circle. He/She would be adaptable - being comfortable with working independently the field, but ready to jump in to a team at the office. The Stockton team might be small but they are mighty!


  • Case Management duties: visiting the client and collaborating with circle of support/collateral contacts at least once a week, and daily submission of case notes
  • Periodically carry our crisis hotline rotation with the intent of de-escalating the situation and respond in-person if necessary (typically every 4-5 weeks)
  • Develop Case Reviews and create Stabilization Plans for your client
  • Attend client meetings and Regional Center clinics as directed, as well as all workshops, trainings and in-services
  • Attend and participate in clinical meetings with community resources (such as Psychiatrists, Social Workers, Physicians, Therapists, etc.)



  • Must have a Master's Degree is required, preferably in Psychology, Counseling, Special Education, Social Work or a related field.
  • Must have a reliable means of transportation and be willing to commute to various settings to meet with circle of support and the identified client (i.e., family homes, Adult Residential Facilities, day programs, schools, hospitals, etc.)
  • Ability to work full-time


  • One year experience in mental health providing counseling
  • Experience working with persons with Autism and experience utilizing ABA strategies
  • Spanish speaking

What we offer our employees:

  • A positive, learning, and supportive work environment
  • Base salary of $50,000 plus stipends for hotline (adds about $3,000 annually)
  • Quarterly Bonus Program
  • Language differential (if applicable)
  • Health & Wellness Reimbursement program
  • Clinical training & group supervision from licensed Behavioral, Psychological and Psychiatric Consultants to help obtain licensure hours at no extra cost
  • Travel and mileage reimbursement
  • Company computer and cell phone
  • Competitive employee benefits package
  • Vacation, sick time & leaves of absence, and 11 paid holidays
  • Retirement 401k plan with company match after 1 year of full-time employment

We are an Equal Opportunity Employer.

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